E-commerce Questionnaire - WMD Agency

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E-commerce Website Questionnaire

Full Name*
First Last
Job Title*
Company or Organization Name*
Email Address*
Phone Number*
Business Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Domain name or desired domain (example: http://www.mycompany.com)
Do you own the domain name?
Who is your domain registrar? ie. GoDaddy
Who is your company email provider? ie. Google Workspace, Office 365
Please describe your business and what you plan to sell.
Is this a new site or re-design?
- New site
- Re-design
If it is a re-design, can you please explain what is working and not working on your current site?
Do you have a deadline of when your site needs to be made available to the public?
- No
- Yes
When does your website need to be completed?
MM slash DD slash YYYY
What is your budget?*
Please describe your target customer (local, statewide, national, international, age, yearly income, educational level)
Who are your competitors? How do you differentiate your business/product from your competitors?
DATA MIGRATION
Do you want us to migrate data from your current eCommerce solution to the new one?
- Yes
- No
How many orders do you have?
How many customers do you have?
How many products do you have?
CART INFORMATION
Do you have a preferred eCommerce solution?
- Yes
- No
Please provide the name of the eCommerce solution.
What type of payment options would you like to be enabled for your site?
Credit card payments, Paypal Standard, or a different merchant?
Are you using your own shipping rates or rates from shipping providers?
- My own rates (and I'll provide them)
- Shipping provider's rates
- I haven't decided yet
What shipping providers will you be using to fulfill orders?
UPS, Fedex, USPS, DHL or other provider?
What is your sale tax rate(s)?
DESIGN INFORMATION
Overall Project Design Style
Describe the overall design style that you would like for your website.
Chosen Color Scheme
Please list 3-5 colors that you would like used for your website. These can be specific HEX color codes (colourlovers.com/colors), a color palette, image or an example website.
Chosen Fonts
Please list 1-2 fonts that you would like used for your website. For the general text of the site, we prefer Google Fonts so that the font renders well on your responsive website and devices: www.google.com/fonts
Do you have a style or brand guide? Please upload.
Max. file size: 256 MB.
LOGO INFORMATION
Logo Design Options
- I already have my logo
- I need a new logo (a separate questionnaire and quote will be provided)
- I have a logo but want to have it redesigned (a separate questionnaire and quote will be provided)
WEBSITE LAYOUT & FEATURES
How many pages do you want and what are the titles of those pages?
Please list the desired pages/sections of your website in an outline form. The top level items of the outline represent the “top level” navigation items
Are there any other design details or features that you would like included?
For example: a slideshow with video capacity, product carousel to show new products, or a pop-up box or pomotional top bar?
LIST 3 websites that you LIKE and tell us WHY
This will help us determine your style. Specify what you like about each website and how you would like that particular feature included in your website design.
1. Link:
Why?
2. Link:
Why?
3. Link:
Why?
WEBSITE CONTENT
Please list your categories in order
We can always add or edit this later.
How many products are you planning to launch?
What kind of product variants do you have?
For example: colors, sizes, etc.
Do you have the written content and images/photographs prepared for the web pages and products?
- Yes
- No
If not, will you need copy-writing and photography services?
- Copy-writing
- Photography
- Both
EMAIL MAKRETING & SOCIAL MEDIA
Will you want to build your mailing list and use it for advertising & newsletters?
- Yes
- No
- Maybe
Do you have a email marketing service account or going to have one? (For example, MailChimp)
- Yes
- No
- I'm planning to have one
Please name the email marketing provider.
Do you have any social network accounts setup? Please check all that apply.
- Facebook
- Instagram
- TikTok
- X (formerly Twitter)
- LinkedIn
- Youtube
- Pinerest
- None at the moment
List others Social Media sites
Are you currently advertising your business or products online?
- Yes
- No
- No, but I'm interested
Which platforms do you advertise?
- Google Ads
- Meta (Facebook and Instagram) Ads
- TikTok Ads
- Bing Ads
- Yahoo Ads
- LinkedIn Ads
- Google Adsense
MAINTENANCE
Will your site be updated regularly?
For example: adding new products, blog posts, site maintenance, etc.
- Yes
- No
- Maybe
Would you like us to update your site or would you like to be responsible for updates?
- Update my site for me
- I'll do my own updates
Are there any features/pages that you don’t need now but may want in the future?
Questions or Comments?
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